Grievance Redressal Policy

Our commitment to addressing student, faculty, and stakeholder concerns promptly and fairly.

⚖️ Regulatory Requirement: Grievance Redressal Committees are mandatory under AICTE regulations and UGC (Grievances of Students) Regulations. This policy will be formally constituted upon commencement of operations.

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Grievance Redressal Policy Document

Official Grievance Redressal Policy document.

Online Grievance Submission
Download Policy (PDF)

Policy Overview

Grievance Redressal Framework

Scope & Objectives +

This policy covers grievances of students, faculty, and staff related to academic matters, administrative issues, infrastructure, fees, discrimination, or any other concern arising from institutional activities. The objective is to ensure timely, fair, and transparent resolution.

Grievance Redressal Committee (GRC) +

Composition:
• Principal / Director – Chairperson
• Senior Faculty Representative – Member
• Student Representative – Member
• Non-Teaching Staff Representative – Member
• External Expert (if required) – Member

✏️ Will be replaced with actual committee members once constituted.

How to File a Grievance +

1. Submit written grievance to the Grievance Redressal Committee via the prescribed form or email.
2. Acknowledgement will be sent within 3 working days.
3. Committee will investigate and respond within 15 working days.
4. If unsatisfied, escalate to the Ombudsman as per AICTE norms.

Online Grievance Portal +

Students and staff may submit grievances online via the Grievance Portal: KNPIEMS Grievance Portal

Email for grievances: knptechnicalcampus@gmail.com

Ombudsman Details +

As per AICTE norms, an Ombudsman will be appointed for the institution. Details will be updated upon commencement of operations.

✏️ Will be replaced with actual Ombudsman name and contact details.